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Skype for Business is an instant messaging and conference calling tool.

All current students, staff and faculty are eligible to install and use Skype for Business. To schedule a Skype for Business meeting through Meet Me, select the link above. 


 

Security and Control, Meetings and Call with Anyone, Multi-Device Access

About

Skype for Business provides an instant messaging and conference calling solution for University of Utah personnel who are on the University's secure server.

All University of Utah students, faculty, and staff can install Skype for Business for free. If you have a managed computer, you will need assistance from your IT manager. 

To install Skype for Business:

If you are using a Polycom phone set, you will need to install BToE (Better Together over Ethernet) to enable you to control phone activity from your computer using your Skype client. Contact your IT manager for assistance. 

To schedule a meeting using Meet Me:

  1. Select the large MEET ME button at the top of the webpage.
  2. Enter your uNID@umail.utah.edu and CIS password, and select Continue.
  3. Enter your meeting details, and select OK.
  4. At this point, the meeting details will not be sent automatically. You will still need to send the details to all meeting participants. For further instructions, visit the UIT Knowledge Base.

features:

  • Chat and instant messaging
  • Screensharing and presenting
  • Conference and internal calling
  • Video calling
  • Voicemail
  • Presence status

 

Icons in the main window:

Main window icons

Icons in the IM window:

IM window icons

Contact option icons:

Hover over contact icons

 

Training

Online Microsoft training

 

Support

 

FAQ

Active University of Utah staff, faculty, and students and active University of Utah Health staff are eligible to use Skype for Business. Affiliate accounts are not eligible at this time.

To install Skype for Business:

Skype for Business is an instant messaging and conference calling solution. You are able to use it as a regular calling device, a conference phone and an IM tool. With Skype for Business, you can schedule meetings and coordinate with your Outlook Calendar. 

Yes. You can use Skype for Business as a regular calling device. 

Documentation is provided in the UIT Knowledge Base. Training is provided by Microsoft

There are several ways to schedule a Skype for Business Meeting:

Recommended: Schedule a meeting through Outlook

  • Open your Outlook calendar.
  • Select New Skype Meeting found on the top toolbar.
  • Enter your meeting details, including participants, subject, location, time, date and any other description.
  • (Optional) Add an attachment by selecting the Insert tab, then Attach File, then select the file you wish to send. 
  • Select Send
  • For more detailed instructions, visit Microsoft's tutorial.

You may also schedule a meeting online by using the Web Scheduler:

  • Select the large MEET ME button at the top of this webpage.
  • Enter your uNID@umail.utah.edu (e.g. u0123456@umail.utah.edu) and CIS password, and select Continue.
  • Enter your meeting details, and select OK.
  • When finished entering your meeting details, you will need to send them to all meeting participants. For instructions, visit Sharing Meeting Details.
  • For more detailed instructions, visit Microsoft's tutorial

You may also use the Skype for Business client

  • Open your Skype for Business client. 
  • Select the contact(s) you wish to include in the call (to select multiple contacts at once, hold down the Ctrl or Command key for PC or Mac, respectively) 
  • Right-click on the selected contact(s), then select Start a Conference Call.
  • Choose Skype for Business Call.
  • For more detailed instructions, visit Microsoft's tutorial

To listen to your voicemail:

  • In Skype for Business, select the key pad icon. 
  • If you have a voicemail, it will appear at the bottom of the screen. 
  • Hover over the phone icon under VOICE MAIL, and select the play icon. 
  • Your voicemail message will play. 

Submit a ticket to the UIT Help Desk at helpdesk@utah.edu or 801-581-4000 option 1 to request the creation of a new chat room. 

It is strongly advised not to sign out of your phone unless necessary. 

For the VVX 201 and VVX 410 Polycom phones:    

  • Press the Sign in hard key.
  • Make sure User Credentials is highlighted and press the Select hard key.
  • Enter your sign in address using the keypad.
  • Press the down arrow on the navigation cluster to the User credential.
  • Enter your User name (same as sign in address).
    • The @ symbol can be found with the 1 key.
    • The . symbol can be found with the star key.
  • Press the down arrow on the navigation cluster to the Password
  • Enter your CIS password.
    • Press the Encoding hard key to find capitalized letters.
  • Press the More hard key and, then press Sign in.
  • It will take around one to two minutes to sign in.

For the VVX 500 and VVX 600 phones:

  • Press Sign in on the Home screen.
  • Press User Credentials and enter your Sign in address: uNID@umail.utah.edu (e.g u0123456@umail.utah.edu).
  • Press User and enter your User name (same as sign in address).
  • Press Password enter your CIS password.
  • Press Sign in.
  • It will take around one to two minutes to sign in.

For the CX 300 phone:

  • Sign into your Skype for Business/Lync client.
  • Plug in your phone.

Setting your availability and location lets others see where you are. You can set your availablity and location at the top of the Skype for Business client by selecting the down arrows next to your name. 

When you have a scheduled meeting, your availablity will automatically indicate "busy" unless changed.

 

Last Updated: 1/11/21